Operations Manager - Санкт-Петербург - вакансия 7674452

IKEA. Ростов-на-Дону


Дата: 15.10.2020

Город: Санкт-Петербург

Сфера деятельности: Туризм и гостиницы


Текст вакансии:


ABOUT THE JOB Operations Manager contributes to improve customer experience by ensuring safe and comfortable environment in the Meeting Place. Cooperate with the Facility Management Service Provider to maintain and operate property on high level with focus on sustainability. WHAT YOU'LL BE DOING DAY TO DAY
Ensure delivering good Facility Management service with positive impact on customer experience; Responsible for updating all requirements for Facility Management organisation on yearly basis; Be involved in installation of any activities that will require a technical component; Oversee and facilitate the Tenant coordination liaising; Be involved in continuous performance improvement in sustainability area including energy, emissions and water management, waste management, implementation of company and other local sustainability initiatives; Build up overall Shopping Centre Risk Management on fire safety, security, facility safety, natural hazard prevention, traffic safety, crime prevention, training on safety & security and environmental issues, etc.; To be responsible for overall day-to-day safety check, audit and accident investigation; regular reporting to central risk function and support annual Sec Check; Execute all applicable manuals and regulations including risk related rules, process and routines; Coordinate to deliver training to co-workers, tenants and outsourcing staff, e.g. arrange fire drill for the shopping center regularly.
WHAT YOU'LL NEED TO HAVE
Extensive experience in commercial properties operations such as shopping centers or hotels; Fluent verbal and written English (Upper-Intermediate is a must level); Advanced PC user, high level of proficiency in MS Office applications; Customer experience practices knowledge; Strong communication and interpersonal skills; Organizational skills; Strong Leadership skills; Strong presentation and negotiation skills.
WE OFFER
Full compliance with Labor Law, official employment; Bonus based on financial year results; Subsidized meal; Medical insurance with wide coverage, including dentistry, from start of work; Life insurance from start of work; Staff discount 15% on IKEA goods; Corporate pension program; Partial compensation for fitness club; Partial compensation of children’s summer camps; Staff parties and gifts; Unlimited internal career and development opportunities!




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